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At Promo India, we aim to maintain transparency and fairness in all our services. This Refund Policy explains the terms under which refunds may or may not be provided for digital promotion and business growth consultancy services offered through www.promoindia.in.
1. Nature of Services
Promo India provides digital services including:
- Digital Marketing & Promotion
- Social Media Advertising
- Business Growth Consultancy
- Online Branding & Lead Generation
Since these services involve time, expertise, planning, and digital execution, they are considered non-tangible and non-returnable in nature.
2. Refund Eligibility
- Payments made for services are non-refundable once the service has started.
- No refunds will be issued for services already delivered, partially delivered, or in progress.
- Refunds will not be provided for dissatisfaction related to performance, reach, leads, or results, as outcomes depend on multiple external factors.
3. Exceptions
A refund may be considered only if:
- A payment was made in error (duplicate payment), or
- Services were not initiated due to a fault solely from Promo India’s side
Any such request must be raised in writing within 3 days of payment.
4. Cancellation Policy
- Clients may request cancellation of services before work commencement.
- If cancellation is approved, any applicable refund (if eligible) will be processed after deducting administrative or setup charges.
5. Mode of Refund
- Approved refunds will be processed through the original payment method.
- Refund processing may take 7–10 working days, depending on the bank or payment provider.
6. Policy Updates
Promo India reserves the right to modify or update this Refund Policy at any time. Changes will be effective upon posting on the website.
7. Contact Us
For any questions or refund-related requests, please contact:
Company Name: Promo India
Website: www.promoindia.in
Email: promoindia50@gmail.com
Mobile: +91 8189044352
